Working 9 to 5 – Unit 6 Going Green

Complete the phone conversation. Use the correct form of the verbs in parentheses.
Omar: InstantTec Service, how can I help you?
Tony: It’s my new computer. I think it’s (break). It’s still under warranty, but I think I’ll
have to (get/replace).
Omar: What exactly is the problem?
Tony: Everything, actually. It won’t switch on at all. The screen is completely blank. Maybe you’ve sold
me a (damage) computer.
Omar: Could you give me your user name, please? I can your connection
(have/check) first. If it needs(repair), we’ll send a technician over to identify the
problem.
Tony: OK. The user name’s Genius89.
Omar: I’m checking it now. Hmmm… the line is OK, but your computer is not
(connect). Perhaps you need a new router

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